Shipping Policy
📦 Karma Kustoms Shipping Policy
🌍 Shipping Locations
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We currently ship to all U.S. states, Canada, and selected international destinations.
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If your country is not listed at checkout, please contact us to confirm availability.
🚚 Processing Time
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Orders are processed within 2–4 business days after payment is received.
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Custom or personalized items may require additional time depending on design complexity.
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You will receive a confirmation email once your order has been shipped.
✨ Shipping Rates
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United States: Free Standard Shipping on all orders, except Shopify Collective Orders. These are Business partnerships through Shopify Collective, and they set their own rates and shipping.
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Canada: Free Standard shipping on all orders, except Shopify Collective Orders. These are Business partnerships through Shopify Collective, and they set their own rates and shipping.
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International: Rates are calculated at checkout based on destination and package weight.
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Expedited shipping options may be available for an additional fee.
📦 Delivery Estimates
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United States (Standard Shipping): 5–10 business days
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Canada (Standard Shipping): 7–12 business days
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International Orders: 10–20 business days (may vary depending on customs clearance)
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Please note: delivery times are estimates and may be affected by holidays, weather, or carrier delays.
🧾 Order Tracking
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Once shipped, you will receive a tracking number via email.
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You can use this number to monitor your package’s progress until it arrives.
⚠️ Customs, Duties & Taxes
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Canadian customers may be subject to GST/HST and provincial taxes at checkout.
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International customers are responsible for any customs duties, taxes, or import fees charged by their local government.
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Karma Kustoms is not responsible for delays caused by customs.
📬 Lost or Damaged Packages
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If your package is lost or arrives damaged, please contact us immediately at support@karmakustomsco.com.
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We will work with the carrier to resolve the issue and ensure you receive your order.
🔄 Address Changes
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Please double-check your shipping address before placing an order.
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Karma Kustoms is not responsible for packages delivered to incorrect addresses provided by the customer.
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If you need to update your address, contact us within 24 hours of placing your order.